As we would like to have your item delivered to you as quickly as possible it will be dispatched using our national courier service, please note that this includes only a delivery to your door and will not be installed or demonstrated in anyway. Should you require an installation of your item please let us know via the Amazon messaging service (charges may apply). Please Note - if you are ordering from an oversea location please allow 2-3 working days for delivery.;The price of this item is shown exclusive of VAT, therefore we may contact you once your order has been placed to obtain the name of the long term medical condition or chronic illness that the user of the item suffers with. Please note that we obtain the VAT Relief purely for our own records, if you are not eligible for VAT Relief on your order NO ADDITIONAL PAYMENT WILL BE REQUIRED, all costs will be covered by Betterlife from Lloydspharmacy.